Privacy policy.
Effective Date: 7/26/2023
Introduction
Gig City Property Management ("we," "us," "our") is committed to protecting the privacy and security of our customers' personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Federal Trade Commission Act, the Computer Fraud and Abuse Act, the Electronic Communications Privacy Act, and the Fair and Accurate Credit Transactions Act.
2. Information Collection
We collect various types of data from our customers, including but not limited to:
Personal information (e.g., name, address, email, phone number)
Financial information (e.g., payment details, credit card information)
Property details (e.g., rental history, lease agreements)
Communication data (e.g., emails, support requests)
3. Use of Customer Data
3.1 Improving Products or Services: We may use customer data to analyze and enhance our property management services. This includes identifying areas for improvement, assessing customer preferences, and developing new features or offerings to better meet our customers' needs.
3.2 Improving Customer Experience through Behavioral Data Analysis: By analyzing customer behavior and preferences, we aim to personalize our services and enhance the overall customer experience. This data analysis allows us to provide tailored recommendations and optimize interactions with our platform.
3.3 Refining Marketing Strategies: Customer data enables us to refine our marketing strategies, ensuring that we deliver relevant promotional content and offers. We may use aggregated and anonymized data for market research and advertising campaigns.
3.4 Securing Personal Data through User Recognition: We may implement security measures, such as recognizing specific user inputs or behavior patterns, to enhance data protection and prevent unauthorized access to customer accounts.
4. Data Sharing and Disclosure
4.1 Service Providers: We may share customer data with third-party service providers who assist us in delivering our services. These providers are contractually bound to handle the data securely and are not permitted to use it for any other purposes.
4.2 Legal Compliance: In certain circumstances, we may be required to disclose customer data to comply with applicable laws, regulations, or legal processes, such as responding to court orders or government inquiries.
4.3 Business Transfers: If there is a merger, acquisition, or sale of assets, customer data may be transferred as part of the business transition. We will ensure that any such transfer is conducted in compliance with relevant privacy laws.
5. Data Retention
We retain customer data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely dispose of it or anonymize it for statistical analysis.
6. Security Measures
We implement reasonable technical, administrative, and physical safeguards to protect customer data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Customer Rights
Customers have the following rights concerning their personal data:
The right to access, correct, or update their information.
The right to request the deletion of their data, subject to legal requirements.
The right to opt-out of marketing communications.
The right to withdraw consent to the processing of their data (if applicable).
The right to lodge a complaint with the relevant data protection authority.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently obtained such data, we will promptly take steps to delete it.
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Customers will be notified of significant changes, and the revised policy will be posted on our website.
10. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Gig City Property Management
Address: 2115 Stein Drive, Chattanooga, TN 37421
Phone: 423-435-9255
By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Please read this document carefully and ensure that you understand its contents.